Legal

Terms and Conditions

These conditions form the agreement between you and Cashwin, setting out how the platform may be used and the responsibilities each side accepts.

Last updated:

Registration and eligibility

You must be of legal gambling age in your country and permitted by local law to participate before opening a Cashwin account.

Each player may hold a single account with accurate personal details, and you alone are responsible for safeguarding your username and password.

Cashwin operates under licence number 365/JAZ issued by Curaçao eGaming to Softgenius N.V., and access from restricted territories is not permitted.

Deposits, withdrawals, and verification

Funds must originate from a payment method registered in your own name, and withdrawals are released once identity and source-of-funds checks are satisfied.

We reserve the right to hold or reverse a transaction where we reasonably suspect fraud, error, or a breach of these terms, keeping you informed throughout.

Bonuses and promotional play

Every Cashwin offer carries its own rules covering minimum qualifying deposits, wagering multiples, maximum bets, and expiry dates, published alongside the promotion.

Bonus abuse — including duplicate accounts, coordinated play, or exploiting a technical fault — voids the offer and any winnings derived from it.

Availability, liability, and disputes

Access may be interrupted for maintenance, security work, or reasons beyond our control, and Cashwin is not liable for losses arising from such interruptions.

Should a disagreement arise, please contact our support team first; unresolved matters may be escalated through our formal complaints procedure and, where applicable, to the licensing authority.

Where to find support

  • Cashwin support email and 24/7 Help Centre linked in the site footer
  • Curaçao eGaming as the licensing authority for escalated complaints

This page is a plain-language summary for convenience. The complete legal terms, licensing provisions, and any jurisdiction-specific rules take precedence in the event of a conflict.