Terms and Conditions
These conditions form the agreement between you and Cashwin, setting out how the platform may be used and the responsibilities each side accepts.
- Registration and eligibility
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You must be of legal gambling age in your country and permitted by local law to participate before opening a Cashwin account.
Each player may hold a single account with accurate personal details, and you alone are responsible for safeguarding your username and password.
Cashwin operates under licence number 365/JAZ issued by Curaçao eGaming to Softgenius N.V., and access from restricted territories is not permitted.
- Deposits, withdrawals, and verification
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Funds must originate from a payment method registered in your own name, and withdrawals are released once identity and source-of-funds checks are satisfied.
We reserve the right to hold or reverse a transaction where we reasonably suspect fraud, error, or a breach of these terms, keeping you informed throughout.
- Bonuses and promotional play
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Every Cashwin offer carries its own rules covering minimum qualifying deposits, wagering multiples, maximum bets, and expiry dates, published alongside the promotion.
Bonus abuse — including duplicate accounts, coordinated play, or exploiting a technical fault — voids the offer and any winnings derived from it.
- Availability, liability, and disputes
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Access may be interrupted for maintenance, security work, or reasons beyond our control, and Cashwin is not liable for losses arising from such interruptions.
Should a disagreement arise, please contact our support team first; unresolved matters may be escalated through our formal complaints procedure and, where applicable, to the licensing authority.
Where to find support
- Cashwin support email and 24/7 Help Centre linked in the site footer
- Curaçao eGaming as the licensing authority for escalated complaints
This page is a plain-language summary for convenience. The complete legal terms, licensing provisions, and any jurisdiction-specific rules take precedence in the event of a conflict.